TERMS & CONDITIONS

TERMS OF SERVICES

The website is operated by ALALYAH E-TRADE  If you continue to browse and use this website, you are agreeing to comply with and be bound by the following termsand conditions of use, which together with our privacy policy govern companies’ relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

Promotions and offers listed on the website may be time-limited, so please check the expiry date before purchasing.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).


SHIPMENTS

We offer free .shipping for orders within the UAE, while international shipments are subject to standard delivery charges. Delivery times depend on the shipping address. For international shipments, ALALYAH E-TRADE is not responsible for any delays caused by Customs.


IMPORT TAXES AND CUSTOMS DUTIES

Prices listed on ELEVIOFFICIAL.COM do not include local sales taxes or VAT. If your order value exceeds the duty-free limit in your country, additional import taxes or customs duties may apply upon delivery.

ALALYAH E-TRADE does not cover these fees. Please consult your local Customs Office for more details.


PRICING POLICY


Prices may fluctuate due to markdowns or price adjustments from suppliers and vendors. Price changes may occur at any time during the day and could result in an increase or decrease in product pricing. These markdowns may be temporary or permanent, and any price changes are at the discretion of ALALYAH E-TRADE, following supplier and vendor pricing guidelines.

ELEVIOFFICIAL.COM reserves the right to modify these Terms at any time. If you do not agree with any changes, you should stop using the Website. Continuing to use the Website after changes indicates your acceptance of the updated Terms. Changes made after you have placed an order will not affect that order unless required by law.


PAYMENT PLANS WITH TABBY

At Elevi, we offer flexible payment options through our partner Tabby to make your shopping experience easier and more convenient.

All product prices displayed on our website are final and inclusive, whether paid upfront or through installments.

When using Tabby to split your payments over 4 months, there is no extra charge to you as a customer. The price remains exactly as listed.

If you choose to pay over 6, 8, or 12 months, Tabby may apply a small service fee, which is clearly shown at checkout. This fee goes directly to Tabby and not to Elevi.

Elevi does not receive any portion of this fee and does not increase the product price based on your payment plan.

Your installment agreement is directly between you and Tabby. Elevi has no role in setting or collecting any additional fees.

All jewelry pieces sold on our website are crafted, wearable designs intended for adornment and not investment-grade bullion or raw gold.

We are committed to offering transparent and ethical payment options that comply with fair financial practices.