Items can be exchanged within 7 days of purchase, provided they are in their original condition with packaging.
Our Non-Refund Policy allows for a credit note in the case of a return, which will expire after 12 months.
Please note that all pre-order items and custom-made orders are final sale and not eligible for return or exchange. For further inquiries, please reach out to our customer care team at info@eleviofficial.com or Whatsapp Number at +971502064467.
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